Privacy Policy

1. Introduction

Welcome to Handly ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and related services (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name and email address
• Billing or payment information (processed securely by third-party providers)
• Business idea details (the information you enter when describing your product or service)

b. Automatically Collected Information

• IP address and browser type
• Device and operating system details
• Usage data, including pages visited and interactions on our site
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your information to:

• Generate personalized Distribution Plans based on your business idea
• Improve and optimize our AI models and algorithms
• Provide customer support and communicate with you
• Process secure payments and manage subscriptions
• Comply with legal obligations and prevent fraud
• Improve website performance and user experience

We may also use anonymized data for analytics, research, and product improvement purposes.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union or other regions governed by data protection laws, we process your information under the following legal bases:

• Consent: When you voluntarily provide personal data or accept cookies.
• Contractual necessity: To deliver the Service you request.
• Legitimate interests: To improve and secure our Service.
• Legal obligation: To comply with applicable laws and regulations.

5. Data Sharing & Disclosure

We do not sell personal data. We may share information only with trusted third parties as necessary to operate our Service:

• Hosting providers (e.g., Google Cloud, AWS)
• Payment processors (e.g., Stripe)
• Analytics providers (e.g., Google Analytics)

All partners are bound by confidentiality and data protection obligations.

6. Data Retention

We retain your data only for as long as necessary for the purposes stated in this policy or as required by law:

• Account and business idea data: until account deletion or inactivity for 24 months.
• Payment data: retained for up to 7 years for tax and compliance purposes.
• Analytics data: anonymized and aggregated.

You may request deletion at any time (see Section 10).

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain session functionality and preferences
• Analyze traffic and usage patterns

You can manage or delete cookies in your browser settings. EU visitors may see a consent banner for optional cookies.

8. Security

We use industry-standard security measures, including encryption, access controls, and secure cloud hosting, to protect your information. However, no method of transmission is entirely secure. You acknowledge that you share data at your own risk.

9. International Data Transfers

Your data may be transferred and processed outside of Portugal, including in countries where data protection laws may differ. We ensure that such transfers comply with GDPR standards through approved safeguards.

10. Your Rights (GDPR & Global)

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion ("right to be forgotten")
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at vitor.qp05@gmail.com.

11. Children's Privacy

Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided data, contact us immediately for removal.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new "Effective Date." Continued use of our Service constitutes acceptance of the revised policy.

13. Contact Information

For questions, concerns, or data requests, please contact us at:

• Email: vitor.qp05@gmail.com
• Address: R. Profa. Margarida Vieira Mendes nº 5, 1900-915 Lisboa, Portugal
• Website: www.heyhandly.com